Find any problems when using the phone, please give us feedback and we will try our best to solve it ASAP. Thank you!
Your Email:
Which website did you buy?
What's the seller store name?
Order Number:
Phone Model:
Phone IMEI Number: (Look for IMEI on product box or press "*#06#" on dial. 15 digits.)
Software Version: (Look for Software Version on your phone's setting. You can refer to the example on the bottom which for the software version query.)
Your Country:
Your Feedback:
Example for the software version query of BV9600 Pro:

Step 1:

Step 2:

Step 3:

Step 4: